Privacy Policy

1. Introduction

RidePing is a school ERP and management platform designed for Indian schools. We help institutions manage attendance, fees, communication, transport, and administrative operations in a secure and efficient way.

2. Information We Collect

  • Student information (name, class, roll number, attendance, academic records)
  • Parent/guardian contact details (phone number, email)
  • School staff and administrator data
  • Login credentials (securely stored)
  • Payment-related information (processed via secure third-party gateways)
  • Device, log, and usage data
  • Location data (only when transport tracking is enabled)

3. How We Use Information

  • Provide and operate the school ERP system
  • Manage attendance, fees, results, and communication
  • Enable transport tracking and safety features
  • Send notifications, alerts, and updates
  • Improve performance, reliability, and user experience
  • Ensure platform security and prevent misuse

4. Data Ownership

All student and school data belongs to the respective school. RidePing acts only as a service provider and processes data on behalf of the school.

5. Data Sharing

We do not sell or rent user data. Data may be shared only in the following cases:

  • With the school administration using the platform
  • With trusted third-party providers (such as SMS, hosting, and payment gateways)
  • When required by law or regulatory authorities

6. Data Security

We implement industry-standard security practices including encryption, secure servers, and role-based access control to protect data. Access is restricted to authorized users only.

7. Data Retention

Data is retained as long as the school continues to use RidePing or as required by applicable laws. Schools may request data export or deletion where applicable.

8. Children’s Privacy

RidePing does not directly collect data from children. All data is provided and managed by schools and parents under proper authorization.

9. User Rights

Schools and users may request access, correction, or deletion of data through the school administration or by contacting us directly.

10. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

11. Contact Us

Email: contact@rideping.com

Phone: +91 9002831877